When verification is required
Before the first withdrawal, on reaching deposit or wagering thresholds, and whenever risk indicators appear.
Documents
Government-issued photo ID, a recent proof of address, and a liveness check. Additional documents may be requested.
Timelines
Most reviews complete within 24 hours. Complex cases requiring source-of-funds review take longer.
Failure to verify
Unverified accounts cannot withdraw and may be closed with deposits returned to source, subject to legal restrictions.
This document is not legal advice. Final wording is prepared and approved by qualified counsel in each licensed jurisdiction.